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Apprentice Blog

At Priory Training, we thought it would be beneficial to employers and potential apprentices to find out what happens in a typical working week for our apprentices. At the moment we are running seven different courses, but everyone within those courses has different job responsibilities.

Here is a brief oversight of one week with our apprentices:

Thomas Fahy - Level 3 Infrastructure Technician

This week I have been reading through the CCNA course, as I have been doing some self-study work, and I have learned a tough chapter about subnets. The chapter about subnets has already been applied to my workplace as I have to know about subnets to configure a camera correctly. By learning this information, the IT department run much more efficiently. i.e. you don’t need to distract other technicians from doing their jobs as you already know what to do.

Katarzyna Makowska - Level 2 Supporting Teaching and Learning in Schools

This week I have learnt that we all have different ways of thinking, reacting and communicating with people. I have been taught how to use a variation of resources during lesson time to help with this. I have applied this learning so that I can work harder to understand people, and increase my skills.

Lauren Mason - Level 3 Business Administration

This week I went to work normally on Monday and Tuesday, on Tuesday I created a dropbox for the school so we can easily send images to our graphic designer for our pantomime. On Wednesday I attended a first aid course at the Keyworth, I will now be able to help with any first aid at my workplace. On Thursday I was at the Keyworth again doing one of my business administration workshops, in this workshop we watched a webinar.

This week I have learnt how to use dropbox, I made the dropbox for the school, as this was an easy way to send images of our pantomime to our graphic designer who could then use them in her work. We originally sent the images over email but the images were too small and didn’t have a great resolution. We found that if we sent it over dropbox, the images were clearer and a bigger enough size to work with. Our school dropbox account can now be used in the future if we need it. I have also learnt how to do basic first aid this week, I thought this would be suitable to know as I am on reception and that is where most students or visitors will go if they are injured or require first aid. I have learnt how to deal with cuts, burns and can now do CPR if necessary. In the workshop on Thursday we attended a webinar, this was called ‘The Secrets of Successful B2B Marketing Webinar’ it told us the best way to present a webinar and how to keep the audience engaged. It was helpful if we were going to attend one or do a webinar ourselves in the future.

Being trained in first aid will make a difference at work because now I will be able to help people if any of the students or visitors are injured, instead of going to get a first aider which would take time.

Kieran Esberger - Level 2 IT, Software, Web and Telecoms Professionals

Monday 29th January

At the start of the week we took delivery of a new phone that needed to be deployed in the Swimming area. Me and my colleague Sam sat together and configured the phone correctly so that when the mount is ready to be mounted on the wall, we can just plug it in and it all be already set up.  I got a phone call later on that day giving me the information that a computer screen had been badly damaged and needed removing and replacing as soon as possible.

Tuesday 30th January

On Tuesday morning, I came into work with an email regarding a new member of staff. When a new member of staff joins, there is a number of things that need to be done by the IT team to get them all they need. I had to first of all create their account so that when they log onto a computer, they will have access. After then setting up their account, it would now sync with our system. This means that I was then able to set up their email account so that members of staff are able to contact the member of staff if need be. When a new member of staff joins the Academy, they are issued a ID card. This card presents their name and picture. As well as this, inside the card it holds a chip that is a sensor for the door locks. Some doors throughout the academy are out of bounds for students and therefore have to be locked. When you place your ID card over the door, if you have access to that area, it will allow you in. So we asked the new member of staff to bring up their ID card so that we were able to add the correct permissions for her.

Wednesday 31st January

Every now and then, other sites within the academy may need assistance or an extra pair of hands. On Wednesday, it was a prime example of this, as I was told that I was needed at The Priory City of Lincoln Academy. Whilst I was down at this other school there were a number of tickets that had come in over the past few days. I took a few of those tickets and began working on them. One of the tickets in particular was about a broken data point. When a data point is broken, It means that when an Ethernet cable is plugged into the data point on the wall, it won’t receive any connection. To solve this, I had to bring a screwdriver, cable punch, and a cable tester. I unscrewed the screws either side of this data point, and opened it up to take a look. As there wasn’t much room for me to get my head in to see what was wrong, I used the cable punch and punched them all down to make sure none of the cables on the inside of the Fibre Optic wire were loose. Once I had punched all these down, I tested it again and there was a connection.

Thursday 1st February

When I got into PCLA on Thursday morning, I was greeted with a similar ticket to yesterday morning. I was made aware that an Ethernet cable when plugged into a data point, wouldn’t hold its connection for very long. So when I went down to this classroom, I noticed that the clips on Ethernet cable was missing, which means when it has been placed, it won’t be very secure. So I took down a spare Ethernet cable and tested that, and the connection was still not working. After troubleshooting the Ethernet cable issue, I took down a whole new thin client as I know that sometimes the clips on the inside of the clients can snap. When I tested this new client, the connection was stable.

Friday 2nd February

When Friday came around, I was needed back at Priory Witham as there were a number of tasks that needed completing. Down in the sensory room there was a broken data point. As well as that, up in music, the computer wouldn’t boot any further than a black screen. So when I went up to music, I noticed that there was no writing or text on the screen other than it being blank. So I turned on the interactive whiteboard and noticed that it had put the writing on there as it thought that the IWB was the main display. When I read the text that showed on the IWB, it said “Unable to find a bootable device”. When this message appeared I went straight into the BIOS of the computer and checked the order of bootable devices. As this computer is a FAT client and not a THIN I knew that the operating system is stored locally. So I changed the primary boot device to the hard drive. When I selected the hard drive, the computer booted normally.

Jane Ellingford - Level 3 Team Leader/Supervisor

My Job

Primary Pastoral Manager

As a team we need to remain positive and polite, encouraging children to attend regularly and on time providing them with a good set of values for later in life, enabling them to achieve and flourish as rounded individuals. We need to engage parents and ensure staff are organised by providing any knowledge and information they require.

Daily Tasks

Class registers - any attendance or safeguarding issues are dealt with immediately.

School lunches - have to be counted, ordered and recorded. Money also has to be counted, recorded and cashed in.

End of day procedures - need to be followed and safeguarding issues dealt with immediately.

Monday 5th February

Counted money collected from NSPCC day all in copper and silver change raised £127.97. Primary Times magazine distributed to all classes. Looked after a member of staff involved in a first aid incident. Created a healthy lunch booklet. Learnt Google forms.

Tuesday 6th February

Parents evening and internet safety day:

  • Arranged and delivered two staff buffets

  • Setup and entered data for parental questionnaires

  • Printed and distributed healthy lunch booklets and internet safety pamphlets

Wednesday 7th February

Parents evening. Entered data for parental questionnaires. Re-arrange a previously cancelled visit. Gave a tour of the Academy. Arranged a new admission. Dealt with a safeguarding incident.

Thursday 8th February

Attended a training session at The Keyworth Centre (meeting stakeholder needs):

  • Identifying stakeholders in relation to the team's objectives

  • How the team's objectives meet stakeholder requirements

  • Identified work plans with the team gaining commitment to meet stakeholder needs

  • Evaluate and modify the work plans to meet stakeholder needs

  • Identify improvements to meet stakeholder's needs

  • Identify resources and costs to support improvements

  • Identify benefits to be obtained from improvements

  • Identify the individuals to whom a case for change is to be made

  • Describe the components of a case for change

  • Identify how a case for change supports the team's objectives

  • Describe how to monitor and review the effect of the change

Friday 9th February

Researched what a blog was!

Laura Davidson-Horry - Level 3 Team Leader/Supervisor

As catering supervisor my week is very structured due to the need to have food available for breakfast, break and lunch, I supervise my team’s preparation and cooking while also cooking the specials and regular lunch dishes myself.

Monday 26th February

Alongside the daily cooking duties Monday consisted of ringing suppliers to tweak our orders, also placing an online order with our main supplier. I had a meeting with another apprentice to talk about the team leading apprenticeship.

Tuesday 27th February

I started looking at new Vegan foods available from our suppliers to cater for our growing Vegan clientele, looked through my calendar so I can start to organise my team’s individual appraisals.

Wednesday 28th February

The weather has turned so now we have a snow day, I needed to contact my team to make sure they didn’t come to work I also need to ring suppliers to cancel deliveries, but the rest of my day was filled with snow angels and snowball fights with my family making memories. Later in the day let team know another snow day on Thursday.

Thursday 1st March

Snow day also call team as snow day Friday too. Do a few hours of work for my apprenticeship.

Friday 2nd March

As the supervisor I am the person needed to go in to sort out the fridges and freezers as the snow days were slightly unexpected the week was catered for as normal, so I needed to sort out any wasted foods and record it on the waste sheet.