At Priory Training, we thought it would be beneficial to employers and potential apprentices to find out what happens in a typical working week for our apprentices. At the moment we are running seven different courses, but everyone within those courses has different job responsibilities.
Here is a brief oversight of one week with our apprentices:
Thomas Fahy - Level 3 Infrastructure Technician
This week I have been reading through the CCNA course, as I have been doing some self-study work, and I have learned a tough chapter about subnets. The chapter about subnets has already been applied to my workplace as I have to know about subnets to configure a camera correctly. By learning this information, the IT department run much more efficiently. i.e. you don’t need to distract other technicians from doing their jobs as you already know what to do.
Katarzyna Makowska - Level 2 Supporting Teaching and Learning in Schools
This week I have learnt that we all have different ways of thinking, reacting and communicating with people. I have been taught how to use a variation of resources during lesson time to help with this. I have applied this learning so that I can work harder to understand people, and increase my skills.
Lauren Mason - Level 3 Business Administration
This week I went to work normally on Monday and Tuesday, on Tuesday I created a dropbox for the school so we can easily send images to our graphic designer for our pantomime. On Wednesday I attended a first aid course at the Keyworth, I will now be able to help with any first aid at my workplace. On Thursday I was at the Keyworth again doing one of my business administration workshops, in this workshop we watched a webinar.
This week I have learnt how to use dropbox, I made the dropbox for the school, as this was an easy way to send images of our pantomime to our graphic designer who could then use them in her work. We originally sent the images over email but the images were too small and didn’t have a great resolution. We found that if we sent it over dropbox, the images were clearer and a bigger enough size to work with. Our school dropbox account can now be used in the future if we need it. I have also learnt how to do basic first aid this week, I thought this would be suitable to know as I am on reception and that is where most students or visitors will go if they are injured or require first aid. I have learnt how to deal with cuts, burns and can now do CPR if necessary. In the workshop on Thursday we attended a webinar, this was called ‘The Secrets of Successful B2B Marketing Webinar’ it told us the best way to present a webinar and how to keep the audience engaged. It was helpful if we were going to attend one or do a webinar ourselves in the future.
Being trained in first aid will make a difference at work because now I will be able to help people if any of the students or visitors are injured, instead of going to get a first aider which would take time.
Kieran Esberger - Level 2 IT, Software, Web and Telecoms Professionals
Monday 29th January
At the start of the week we took delivery of a new phone that needed to be deployed in the Swimming area. Me and my colleague Sam sat together and configured the phone correctly so that when the mount is ready to be mounted on the wall, we can just plug it in and it all be already set up. I got a phone call later on that day giving me the information that a computer screen had been badly damaged and needed removing and replacing as soon as possible.
Tuesday 30th January
On Tuesday morning, I came into work with an email regarding a new member of staff. When a new member of staff joins, there is a number of things that need to be done by the IT team to get them all they need. I had to first of all create their account so that when they log onto a computer, they will have access. After then setting up their account, it would now sync with our system. This means that I was then able to set up their email account so that members of staff are able to contact the member of staff if need be. When a new member of staff joins the Academy, they are issued a ID card. This card presents their name and picture. As well as this, inside the card it holds a chip that is a sensor for the door locks. Some doors throughout the academy are out of bounds for students and therefore have to be locked. When you place your ID card over the door, if you have access to that area, it will allow you in. So we asked the new member of staff to bring up their ID card so that we were able to add the correct permissions for her.
Wednesday 31st January
Every now and then, other sites within the academy may need assistance or an extra pair of hands. On Wednesday, it was a prime example of this, as I was told that I was needed at The Priory City of Lincoln Academy. Whilst I was down at this other school there were a number of tickets that had come in over the past few days. I took a few of those tickets and began working on them. One of the tickets in particular was about a broken data point. When a data point is broken, It means that when an Ethernet cable is plugged into the data point on the wall, it won’t receive any connection. To solve this, I had to bring a screwdriver, cable punch, and a cable tester. I unscrewed the screws either side of this data point, and opened it up to take a look. As there wasn’t much room for me to get my head in to see what was wrong, I used the cable punch and punched them all down to make sure none of the cables on the inside of the Fibre Optic wire were loose. Once I had punched all these down, I tested it again and there was a connection.
Thursday 1st February
When I got into PCLA on Thursday morning, I was greeted with a similar ticket to yesterday morning. I was made aware that an Ethernet cable when plugged into a data point, wouldn’t hold its connection for very long. So when I went down to this classroom, I noticed that the clips on Ethernet cable was missing, which means when it has been placed, it won’t be very secure. So I took down a spare Ethernet cable and tested that, and the connection was still not working. After troubleshooting the Ethernet cable issue, I took down a whole new thin client as I know that sometimes the clips on the inside of the clients can snap. When I tested this new client, the connection was stable.
Friday 2nd February
When Friday came around, I was needed back at Priory Witham as there were a number of tasks that needed completing. Down in the sensory room there was a broken data point. As well as that, up in music, the computer wouldn’t boot any further than a black screen. So when I went up to music, I noticed that there was no writing or text on the screen other than it being blank. So I turned on the interactive whiteboard and noticed that it had put the writing on there as it thought that the IWB was the main display. When I read the text that showed on the IWB, it said “Unable to find a bootable device”. When this message appeared I went straight into the BIOS of the computer and checked the order of bootable devices. As this computer is a FAT client and not a THIN I knew that the operating system is stored locally. So I changed the primary boot device to the hard drive. When I selected the hard drive, the computer booted normally.
Jane Ellingford - Level 3 Team Leader/Supervisor
Primary Pastoral Manager
As a team we need to remain positive and polite, encouraging children to attend regularly and on time providing them with a good set of values for later in life, enabling them to achieve and flourish as rounded individuals. We need to engage parents and ensure staff are organised by providing any knowledge and information they require.
Class registers - any attendance or safeguarding issues are dealt with immediately.
School lunches - have to be counted, ordered and recorded. Money also has to be counted, recorded and cashed in.
End of day procedures - need to be followed and safeguarding issues dealt with immediately.
Monday 5th February
Counted money collected from NSPCC day all in copper and silver change raised £127.97. Primary Times magazine distributed to all classes. Looked after a member of staff involved in a first aid incident. Created a healthy lunch booklet. Learnt Google forms.
Tuesday 6th February
Parents evening and internet safety day:
Arranged and delivered two staff buffets
Setup and entered data for parental questionnaires
Printed and distributed healthy lunch booklets and internet safety pamphlets
Wednesday 7th February
Parents evening. Entered data for parental questionnaires. Re-arrange a previously cancelled visit. Gave a tour of the Academy. Arranged a new admission. Dealt with a safeguarding incident.
Thursday 8th February
Attended a training session at The Keyworth Centre (meeting stakeholder needs):
Identifying stakeholders in relation to the team's objectives
How the team's objectives meet stakeholder requirements
Identified work plans with the team gaining commitment to meet stakeholder needs
Evaluate and modify the work plans to meet stakeholder needs
Identify improvements to meet stakeholder's needs
Identify resources and costs to support improvements
Identify benefits to be obtained from improvements
Identify the individuals to whom a case for change is to be made
Describe the components of a case for change
Identify how a case for change supports the team's objectives
Describe how to monitor and review the effect of the change
Friday 9th February
Researched what a blog was!
Laura Davidson-Horry - Level 3 Team Leader/Supervisor
As catering supervisor my week is very structured due to the need to have food available for breakfast, break and lunch, I supervise my team’s preparation and cooking while also cooking the specials and regular lunch dishes myself.
Monday 26th February
Alongside the daily cooking duties Monday consisted of ringing suppliers to tweak our orders, also placing an online order with our main supplier. I had a meeting with another apprentice to talk about the team leading apprenticeship.
Tuesday 27th February
I started looking at new Vegan foods available from our suppliers to cater for our growing Vegan clientele, looked through my calendar so I can start to organise my team’s individual appraisals.
Wednesday 28th February
The weather has turned so now we have a snow day, I needed to contact my team to make sure they didn’t come to work I also need to ring suppliers to cancel deliveries, but the rest of my day was filled with snow angels and snowball fights with my family making memories. Later in the day let team know another snow day on Thursday.
Thursday 1st March
Snow day also call team as snow day Friday too. Do a few hours of work for my apprenticeship.
Friday 2nd March
As the supervisor I am the person needed to go in to sort out the fridges and freezers as the snow days were slightly unexpected the week was catered for as normal, so I needed to sort out any wasted foods and record it on the waste sheet.
Georgia Kennedy - Level 3 Business Administration
Monday 19th March
Every Monday morning I have to send out an e-mail to all of Priory Training’s apprentices with this week’s 20% off-the-job training form attached and chase up any forms that have not been returned to me from the previous week. This is an important task as this is how we evidence that 20% off-the-job training has taken place and prove to the ESFA that we are delivering the new apprenticeships in accordance with their funding rules.
I also send out another e-mail regarding an apprentice blog, where each apprentice is allocated a week to complete an apprentice blog to show what they do on a day to day basis. This is optional but many apprentice choose to complete this as it counts towards a part their 20% off-the-job training for the week. This then gets published on our website to try and advertise the variation of roles even within the same apprenticeship course, as well as in different apprenticeships.
At the moment I am focusing a lot of my time towards responses gained through questionnaires regarding social media. I had already created the questionnaire and this had been getting given out to the primary and secondary trainees, as they are the target audience for the Lincolnshire Teaching School Alliance’s (LTSA) School Centred Initial Teacher Training (SCITT), so that I can alter different aspects of our social media channels to try and target other people of a similar background to hopefully get them to apply to us. As I also run LTSA’s and Priory Training’s social media channels, I will have to give out the same questionnaires to apprentices and current teachers in order to cover all audiences for the specific brands.
Today I had a few responses from apprentices for outstanding 20% off-the-job training forms from last week, so I have had to input this data onto my spreadsheet. Each apprentice has a page where the dates, times and descriptions of their 20% training is outlines, as well as how many hours they should have each week, the total hours taken, the total hours required and if they are behind or ahead. Some of this data forms a graph on another page so that you can clearly see how far the apprentice is off track or on track.
Tuesday 20th March
As soon as I got in this morning I had to set up for two all day meetings; the paid internship meeting with Lincoln University students was in the conference room and the executive heads away day of all of the academies in The Priory Federation was in the lecture room. Setting up for meetings involved arranging the room so that it is set out presentably and correctly so that there are the required tables and chairs laid out; refreshments have been prepared and are topped up throughout the day; lunch is catered for and set out, if required; and the room cleared away as and when necessary. There may be other requests that will need to be carried out, for example, last week for an AQA English hub meeting I had to photocopy some documents as the original resources had not been delivered to The Keyworth Centre.
Today I also created a spreadsheet for Priory Training so that we could see how many apprentices have attended each session and who has attended which session, from this I could then find out some statistics which can be used for future reference.
Wednesday 21st March
Today I had to prepare scheduled tweets for next week. To do this I write a rough plan so that I can clearly see what I am planning on which day and at which time so that I am not duplicating posts or posting the same content too frequently, after I am happy, I then type these onto Tweet Deck and schedule for the planned date and time. I have to schedule tweets for LTSA, SCITT and Priory Training, which roughly takes 1 hour and a half per department, as well as dealing with requests throughout the day. I do this in case I become too busy during the week to post anything on Twitter, I find that this is a good back up, even if I am not busy, as I can post more which should help to increase the total amount of engagements made.
Thursday 22nd March
On Thursday I had my 20% off-the-job training day, I can choose to work on whatever I feel that I will benefit from, and work that has been set for deadlines. Today I worked on Unit 3, Unit 4 and Unit 9 as these are areas that I had to finish before an end date.
Friday 23rd March
Harry Gibbons - Level 3 Team Leader/Supervisor
Monday 26th March
Every Monday morning as part of the P.E staff I make sure all the equipment and facilities are fit and ready for use. I then prepared for my lessons that I will have throughout the day making sure I am ready to teach and have all the drills and skills ready. I also ran a lunch time club which was table tennis for all year groups to improve their skills outside of their lessons. Furthermore after school extra-curricular activities are put on for the students to get involved with a wider range of sports. I am in charge of the football.
Tuesday 27th March
In the morning I had a bit of free time so I decided to do some of the apprenticeship work I had been set. I like to use this time to do this as it helps me to make sure I don’t get behind on any deadlines and stay ahead. During the day I had lessons to do with different years. I had football, and table tennis lessons during the day. I worked on shape and positioning in football and back hand drive in table tennis.
Wednesday 28th March
Wednesday morning I was running the badminton club which students come in between 7:45 and 8:45 to have a bit of exercise before a hard working day. This runs every day. I like to join in with the students in this as they love challenging the teacher! During the day I had 3 football lessons. Two of the lessons were with the year 11s which meant I could work on some more advanced skills. The students like me taking the football as I am playing at a high level myself which means they listen thoroughly to what I’m saying and take everything on board. This also makes my job more enjoyable. After school I helped out with the year 7 football match, doing the warm up and making sure they were ready for the game.
Thursday 29th March
Thursday was the last day of term so during the day I was sorting out all the store cupboards making sure they are all were tidy and turned around for next term. This is because the next term the sports I’m teaching change from football and rugby to tennis and athletics.
Friday 30th March
Chloe Smalley - Level 3 Business Administration
My job role is an administration assistant at Ling Moor Primary Academy. This week I am going to chair a meeting with the kitchen staff to inform them of policy changes regarding staff absences and show them the correct forms they need to complete. By chairing a meeting this will develop my confidence and will also contribute to my unit 4 assignment I am working on, Principles of Administration. By preparing to chair a meeting I have learnt how to create an agenda, take minutes and observe my colleague when they chaired a meeting.
Catherine Binnie - Level 3 Team Leader/Supervisor
I am the Senior Administrator at Ling Moor, A Priory Academy. This role involves a wide variety of tasks such as HR related work such as issuing contracts and maintaining the personnel files, Finance tasks such as placing orders on PSF, I also deal with parents and visitors to the academy.
This week my diary consists of:
Finance Workshop held at our Academy to support staff using the PSF finance system and general finance processes
HR clinic where I meet with Hannah Eves, Senior HR Business Partner to discuss any staffing issues I may have and where staff are also able to meet with Hannah.
EYFS meeting where I will be presenting to new parents who children are joining us in September 2018
Team Leaders Workshop where we are attending The Keyworth Centre for a catch up day for our apprenticeship course.
Sophie Greaves – Level 2 Customer Service
Monday 4th June
Tuesday 5th and Wednesday 6th June
I spent Tuesday and Wednesday at The Priory Witham Academy shadowing their receptionists of both Main school reception and their Primary reception. The purpose of this was for me to gain more experience on a busier reception, and I would get the chance to work in a different working environment. This was very different to The Keyworth Centre as the customers were very different. The Keyworth Centre is a training facility whereas The Priory Witham Academy is more of a school environment. I carried out many tasks whilst I was there, such as signing visitors in, answering phone calls, handling trip payments and complaints, answering customer queries and requests, signing for parcels, taking children to their classrooms etc. My knowledge on customer service and how to deal with diverse situations within different environments and different types of customers has improved massively by being given this opportunity.
Thursday 7th June
All of the apprentices had a delivery session and the aim of the session was to help each one of us with presentations, as the majority of the apprentices will have to do a presentation at the end of their apprenticeship. This was a useful session as some of us had not done a presentation before. The session included some exercises which involved speaking and linking the tone of voice to an emotion. We also did an exercise regarding how our body language comes across to our audience. After our exercises we got into small groups to create a 5 minutes presentation to present in front of the other apprentices. This was to make us all feel more at ease and more confident with having to present presentations.
Friday 8th June
Our SCITT Secondary Trainees were here all day for training, therefore it was important that refreshments were all sorted in the room and that I was on Reception to greet them when they began to arrive. My main priority is making sure each delegate is satisfied with the customer service I deliver. A re-occuring task I do every Friday morning is to create the following weeks ‘Staff Information Sheet’ and send it to my Line Manager, to add colleagues whereabouts for that week as I don’t have access to certain information. Once this is completed I hand this sheet out to each colleague on Monday morning. One of my units that I have to complete is ‘Social Media’ therefore I worked alongside Georgia last week (during half term) and learned how to scheduled tweets through ‘Tweet Deck’ and once I was confident, I began to schedule tweets for this current week. Meaning every day of this week I have been monitoring LTSA’s Twitter account for any messages or notifications that we may have had.