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Level 2 IT-Web-Telecom (Professional Compentence)

The Level 2 IT-Web-Telecom (Professional Competence) course is suitable for technicians at start of  their career and is made up of 3 qualifications:

  • Level 2/3 - Cisco IT Essentials
  • Level 2 Diploma in IT Professional Competence (4520)
  • Level 2 Award in IT Systems and Principals (7540)

IT essentials is  assessed by online exam, City and Guilds 4520 + 7540 are assessed by portfolio

Unit City and Guilds Exam Vendor Exam ​Units
1 Level 2 Diploma in IT Professional Competence (4520) Cisco IT Essentials ​102,204,214,219,232,332,211
2 Level 2 Award in IT Systems and Principals (7540)

 Cisco IT Essentials (Unit 701)

​232 (6 credits), 701 (10 credits) = 16 Credits

 

Study Program

Month Units Assignments + Discussions Training and Support
October – December

4520 – 232 Cisco IT Essentials Part 1 (Chapters 1-8)

4520-102 Health and Safety

  • Describe the internal components of a computer and assemble a computer system.

  • Install and understand operating systems on computers and mobile devices.

  • H and S: Introduction

  • H and S: My Role as an Employee

  • H and S: Role of the employer

  • Health and Safety at work act

  • H and S : Procedures at PFOA

 

Netacad  - Online course materials/Exams

Assignment 4520-102

Daily skills support from colleagues

Weekly tutorials

Training days

January - March

4520 – 332 Cisco IT Essential Part 2 (Chapters 9-14)

4520-204 Develop Own Effectiveness and Professionalism

 

 

  • Connect to the Internet and share resources in a networked environment.

  • Troubleshoot using system tools and diagnostic software.

  • Getting feedback from others, Evaluating your strengths and areas you need to work on
  • Team work and setting personal goals
  • Professional practice - what does this mean in IT, esp around data and security
  • Professional bodies in IT - what are they?
  • IT legislation
  • PFOA IT team structure

Netacad - Online course materials/Exams

Assignmnt 4520-204

Daily skills support from colleagues

Weekly tutorials

Training days

April - June

4520-219 User Profile Administration

7540 232 ICT System Monitoring and Operations

4520-214 Working with ICT Hardware and Equipment

  • How to make , edit and manage user profiles on a windows server

Assignment 4520-219

  • What is a system audit and how would you record it?

  • What is a maintenance log sheet - what should it have on it?

  • What are input output devices?

  • Cleaning chemicals and H and S legislation

  • Printer maintenance - phyical and software

  • Transporting and storing IT equipement safely

C and G set exam 7540-232 - during this assessment day you will also be assessed on:

Assignment 4520-214 (also assessed during 7540-232)

Daily skills support from colleagues

Weekly tutorials

Pre exam workshops for 7540 units

Training days

July 4520-211 Technical Fault Diagnosis
  • Process, methods, tools and information that are used in the diagnostic processes in networking and software

  • Effective ways or recording and documenting fault diagnostics and solutions

 

Assignment 4520-211

 

Daily skills support from colleagues

Weekly tutorials