Operations or Departmental Manager Level 5

Supporting managers and leaders to improve their effectiveness.

Who is the Apprenticeship aimed at?

Anyone working in an educational setting who:

• Manages teams
• Manages projects
• Plans strategically and operationally
• Manages change
• Manages a budget and resources
• Manages talent and plans for succession
• Is accountable to a senior manager
• Loves learning

Details of the Apprenticeship:

• Apprentices will demonstrate the core knowledge, skills and behaviours to be fully competent as an Operations/Departmental Manager in their professional context
• The apprenticeship will typically take 21 months to complete
• The main programme is designed and delivered by our team of experts, through group
• (face-to-face, live online learning, residentials) and one-to-one sessions and ongoing practice and reflection

The benefits to an organisation:

• Self-reflective managers
• Self-aware managers
• Accentuated positive emotions at work, leading to improved self-efficacy
• Resilient managers
• Managers who are better able to:
  • Overcome challenges
  • Manage difficult conversations
  • Work in an unpredictable climate
  • Manage difficult decisions
  • Manage up and down

The benefits to an Apprentice & career progression routes:

• Develop self-efficacy leading to improved wellbeing
• Gain a L5 CMI Diploma in Leadership and Management as well as a L5 Apprenticeship Certificate in Operations/Departmental Manager